What documents do i need to give for renting a bike?

You need to provide valid Driving Licence, Passport, Voter Card, Aadhar card in original Same shall be deposited at the time of pickup and will be returned at the time of drop off.

Is there any Deposit fee?

No, At Jodhpurbikes.com we don't take any security amount for our beloved customers.

Is the fuel charges included in the rental?

Fuel is not included in the rental price. You need to refuel the bike at the nearest fuel station.

Will i get any accessories with the bike ?

You will get one complimentary helmet with the bike. A pillion helmet is available on request and is subject to availability.

Cancellation Policy - Jodhpurbikes.com

Cancellation Policy

Effective date: June 08, 2026

jodhpurbikes.com ("us", "we", or "our") operates the www.jodhpurbikes.com website for self-drive bike rentals in Jodhpur.

This page explains how cancellations, refunds, and booking changes work for online bike rental bookings made through Jodhpurbikes.com.

By booking a bike through jodhpurbikes.com, you agree to the terms outlined in this Cancellation Policy.

Cancellation Requests

You can request cancellation by contacting us on WhatsApp, phone, or email. Please share your booking details, name, mobile number, pickup date, and payment/order reference if available.

A cancellation is valid only after our team confirms it by WhatsApp, call, SMS, or email.

Refund Policy

Full Refund: A full refund may be issued when the cancellation is confirmed at least 24 hours before the scheduled pickup time.
Partial Refund: If cancellation is confirmed within 24 hours of pickup, a cancellation charge of up to 50% of the booking amount may be deducted.
No Refund: No refund will be provided if the customer does not arrive for pickup, cancels after the scheduled pickup time, or fails to provide required original documents.
Refund Timeline: Eligible refunds are processed to the original payment method, usually within 5 to 7 business days after approval by the payment provider or bank.

Booking Modifications

You may request changes to pickup date, pickup time, rental duration, or vehicle type by contacting our support team. Changes are subject to vehicle availability and approval.

Any extra rental duration, vehicle upgrade, late return, or change requested close to pickup time may require additional payment.

Operator Cancellations

In the rare event that Jodhpur Bikes must cancel a confirmed booking due to vehicle unavailability, technical issues, safety concerns, or circumstances beyond our control, we will offer a suitable replacement, reschedule option, or eligible refund.

Required Documents

Customers must carry a valid original driving licence and required ID proof at pickup. If the required documents are not provided, the booking may be cancelled and refund eligibility will be reviewed case by case.

Contact Us

If you have any questions about this Cancellation Policy, please contact us:

By email: [email protected]
By WhatsApp or phone: 9587138000
By visiting this page on our website: www.jodhpurbikes.com/contact-us
By mail: 90 Jaswant Building Station Road, Jodhpur, Rajasthan 342001